GiantLottos.com and its associated brands are an independent ticket purchasing service and are not associated nor endorsed by the National Lottery Commission, Camelot Plc, MUSL, Sisal or any other official lottery operators.
In order to adhere with EU General Data Protection Regulation (GDPR) legislation Giant Lottos has amended a range of internal policies and procedures to ensure due diligence and transparency in our data collection, protection and retention practices of existing customers and new website visitors.
There may be amendments to this outline, or the operations of Giant Lottos, in a continued effort to ensure that we secure and protect the privacy rights of individuals using Giant Lottos platforms.
Cookies are small text files and data snippets that are served to visitor browsers when accessing GiantLottos.com. Cookies are enabled on your browser or device that are later read on future visits to GiantLottos.com.
In addition, Giant Lottos also use technologies such as web beacons and single-pixel .gifs that serve a similar purpose to record log data such as open rates for emails and other performance metrics.
All visitors to GiantLottos.com are assigned cookies that enable Giant Lottos to track specific user activity or aggregated marketing campaign activity over time. This is to enhance the general user experience and to improve the website experience.
All cookies used on our website DO NOT store personal information outside of the user’s referring website, location, browser type, and overall campaign tracking metrics, also naming conventions used in our core mainstream products which includes Post Affiliate Pro, Google Tag Manager, Google Analytics, GoRoost Notifications.
Cookie Expiration and Removal: All cookies served by GiantLottos.com will automatically expire and are subsequently deleted from your browser. Google’s cookies expire between 30 days and 24 months, while Post Affiliate Pro and GoRoost cookies will automatically expire and are deleted within 12 months of being served to your browser.
Removing Cookies: Removing cookies from your device browser differs depending on your browser. PC World offers a great guide on how to do this.
Preventing Cookies: If you do not wish to store any cookies on your device browser please feel free to access our website using a “private mode” browser session, frequently referred to as “incognito” browser mode in mainstream browsers like Google Chrome. All cookies served in private mode browser settings will be deleted at the end of your visit to Giant Lottos.
Logged in Cookies : When you access our website while logged into your Giant Lottos account, and if you have not objected to the use of tracking cookies, information received via such tracking cookies may be combined with your other information obtained through Giant Lottos account and used for the purposes as described herein.
All content and material written and produced by Giant Lottos is original work, or paid for rights using “stock” imagery or “modified” images to suit the style guide of our brand. All images displaying “players” or “winners” are purely representational and do NOT in any way reflect the facial features, attire or locality of any actual players in our system.
All logos and marketing materials are owned by Giant Lottos and observe the same copy and privacy protection practices as stated above. All logos of respective lottery services belong to those lottery services, and are in no way represented as assets belonging to the independently operated Giant Lottos ticket messaging platforms.
In most circumstances; Giant Lottos vets and provides marketing material in the format of image banners to 3rd party media publishers, and in some cases these publishers may alter the original. If such alterations are found to infringe on privacy or fair trade practices please email the contacts at the end of this page.
(PCI) Payment Card Industry Data Security Standard Compliance Security
Giant Lottos hosted website and respective applications undergo complete 3rd party PCI compliance vetting processes and testing to ensure that all data provided by users of our systems is stored using end-to-end 256 bit encryption software.
Credit card information is obscured in part, with only the last four unusable digits of the credit card number visible to authenticated users of our website. Once entered into our platforms all transactable elements of credit card information are encrypted, permitting transactions between Giant Lottos systems and the credit card providers themselves, and under the express permission of the player.
To reiterate the “in-house” security on credit card transactions. Employees of Giant Lottos DO NOT have access to any usable credit card information or personal bank information. Players have the ability to manage their credit card details after logging into their secure account, including the replacement or permanent deletion of their credit card details from our systems.
We collect data automatically: When you interact with Giant Lottos, we receive and store certain information such as an IP address, device ID, and your activities on the website. We may store such information, or such information may be included in databases owned and maintained by affiliates, agents or service providers. The services may use such information and pool it with other information to track, for example, the total number of visitors to our site, the number of messages users have sent, as well as the sites which refer visitors to Giant Lottos.
Aggregated Information: In an ongoing effort to better understand and serve our customers, we may conduct research into the demographics, interests and behavior of our users based on the information collected. This research may be compiled and analyzed on an aggregate basis, and we may share some of this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, or to other third parties for other lawful purposes.
Information from other services: You may give us permission to collect your information in other services. For example, you may connect a social networking service such as Google+, Facebook or Twitter to your Giant Lottos account. When you do this, it allows us to obtain information from those accounts. Giant Lottos uses some social networks open login processes to streamline our Giant Account holders registration or account authentication actions.
Advertisements: You may see Giant Lottos advertised in other applications or websites. After clicking on one of these advertisements and begin using our service, you will become a user of our service. Advertising platforms, which include affiliates, Twitter, Facebook and others may collect information for optimizing advertising campaigns outside of the Giant Lottos service.
Personal Data of Children: Giant Lottos maintains a firm policy on preventing players under the age of 18 from transacting with our services. Our credit card validation, registration and account management processes are designed to verify players age before using our services. Any individuals found circumventing these policies will have their account removed from our system as per our standard terms of service.
Providing the Service : We collect and further process the information we collect in order to:
Giant Lottos may receive information about how you use the services, store these files, and link it to other information we collect about you. This information may include, for example, transaction details, time, date, browser used, and actions you have taken while on the Giant Lottos website or application.
Fraud prevention and prevention of other illegal activities: Giant Lottos may process the collected information to prevent fraud, potentially illegal or offensive activities, or to enforce our rights or the rights of our valued users. The legitimate interest we pursue is the prevention of fraudulent and illegal activities; the protection of our systems, networks and of our users; and the enforcement of Giant Lottos legitimate rights.
Usage Information : "Usage Information" includes all information submitted through the user’s Giant Lottos account, as well as all information collected and processed when using Giant Lottos Account Services.
Product and service improvement : We process the Usage Information (excluding your payment data) to perform analytics and statistics of the Giant Lottos account service in order to improve and optimize our products, services and our overall performance for players. The legitimate interest we pursue is the improvement and optimisation of the Giant Lottos account service, and of all products and performances which is to the benefit of our users.
Customised offers and recommendations : We may also process the Usage Information for purposes of customised marketing, so that content, products and services can be tailored to meet player needs. The recommendations and offers displayed to you via the Giant Lottos Account Service or other online activities can be customised accordingly. Customised marketing offers help Giant Lottos to avoid displaying content that is irrelevant for customers.
Giant Lottos may share your information with each other for internal administrative purposes. The legal basis for this sharing of your information is Art. 6 paragraph. 1 (f) GDPR. We have a legitimate interest in sharing your information for internal administrative purposes, in particular to optimise the Giant Lottos account service to players and to deal with any inquiries in an efficient manner or to enable, assist, facilitate or troubleshoot any transactions in our sales carts.
List and Email Information : You can stop receiving promotional emails from Giant Lottos by following the unsubscribe instructions that are included in our emails. Automatic and manual unsubscription from Giant Lottos email services is an absolute directive and forms part of our processes in adherence to global anti-spam directives. Further to spam reporting guidelines there is a spam report link in all Giant Lottos email communications that will automatically unsubscribe the recipient and initiate internal policy to investigate the source of data.
Email ID’s are central to communicating with Giant Lottos, we may use information we collect in order to advertise our services to you, or suggest additional features of our services that you might consider using. All registered players are encouraged to further “whitelist” email communications from [email protected] in order to receive the weekly and monthly bonus offerings and winner emails.
Storage Time : We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or where the applicable law provides for a longer storage and retention period for the storage and retention period required by law. Afterwhich all your personal data will be permanently deleted (“forgotten”) from Giant Lottos systems and no further contact will be made.
Please note that Giant Lottos is required to retain certain transactional data from Giant Lottos Services under statutory commercial and tax law for a period of up to ten (10) years.
If you exercise the right to object to the processing of your personal data, we will delete your personal data for the purpose to which you objected, without undue delay or charge, unless another legal basis for processing and retaining this data exists, or unless applicable law requires us to retain the data.
Links to Other Websites : Our Platforms contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.
In particular, but without limitation, you may have the following rights under European data protection law:
Right to rectify personal data : If we process your personal data, we always endeavour to ensure that your personal data is accurate and up-to-date. If your personal data is inaccurate or incomplete, you have the right to rectify the data at any time. You can also change the information you provided in the settings of your Giant Lottos Account.
You can also delete your information at any time by deleting your Giant Lottos account in the account settings. The deletion of your Giant Lottos account will lead to a termination of the Giant Lottos account agreement and prevent you from using the Giant Lottos account service.
Right to withdraw your consent : If you have given your consent to the processing of your personal data you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal. To exercise this right you may at any time contact us or you may use the withdrawal mechanisms provided within the respective Giant Lottos Account Services.
Right to data portability : You may have the right to receive your personal data in a structured, commonly used and machine-readable format, or to transmit this data to another controller. To exercise this right you may contact us at any time.
Right to lodge a complaint with supervisory authority : You have the right to lodge a complaint with a data protection supervisory authority located in the European Union. You may also contact the Data Protection Supervisor.
European Representative and Contact
Giant Lottos European representative via email at [email protected].
Our details : This website is owned and operated by giantlottos.com.
Giant Lottos and its associated brands are an independent ticket purchasing service and are not associated nor endorsed by the National Lottery Commission, Camelot Plc, MUSL, Sisal or any other official lottery operators.
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
Data protection officer : Our data protection officer contact details are:
Email: [email protected]
Telephone: +44 (0)20 87207448 (9am - 5pm GTM, Monday - Friday)